Terms of Service

By accessing or using Ferro (the "Service"), operated by Ferro ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms. Material changes will be communicated via email or in-app notice at least 14 days in advance.

You must be at least 18 years old to use the Service. By creating an account or using the Service, you confirm that you are 18 or older. The Service gives calorie, nutrition and training guidance designed for adults and is not suitable for anyone under 18, even with a parent's or guardian's permission. If we learn that an account belongs to someone under 18, we will pause it as described in our Privacy Policy.

You must create an account to use most features of the Service. You agree to:

• Provide accurate and complete information during registration
• Keep your password confidential and not share it with others
• Notify us immediately of any unauthorised use of your account
• Take responsibility for all activity that occurs under your account

We reserve the right to terminate accounts that provide false information or violate these Terms.

You acknowledge that:

• Exercise and dietary changes carry inherent risk. Consult a healthcare professional before starting any new fitness or nutrition programme, especially if you have a medical condition, are pregnant, or are recovering from injury.
• AI-generated workout plans and nutrition estimates may not be appropriate for your individual circumstances. Use your judgement and stop any activity that causes pain or discomfort.
• We are not responsible for any injury, illness, or adverse health outcome arising from use of AI-generated content in the Service.

You agree to use the Service only for lawful, personal, non-commercial purposes. You must not:

• Attempt to reverse-engineer, scrape, or copy any part of the Service
• Use the Service to harass, abuse, or harm others
• Upload malicious code, viruses, or any content that disrupts the Service
• Attempt to gain unauthorised access to other users' data
• Use the Service for commercial resale without our written consent
• Circumvent rate limits, access controls, or subscription tier restrictions

Ferro is currently in a free beta. No paid plans and no credit card — every feature described in these Terms is available to all accounts at no charge, and no payment method is collected or charged during the beta.

We plan to introduce paid subscription plans in the future. If we do, we will give at least 30 days' notice by email or in-app notice before any charge applies to your account, and these Terms will be updated to describe the paid plans, billing, and cancellation terms before that happens.

Founding members. If your account is made a founding member under an offer we announce (for example, being one of the first members to meet that offer's conditions by its deadline), you keep Ferro Pro at no charge for as long as Ferro offers Ferro Pro. Founding membership is one per person. It is personal to your account and can't be transferred, sold or moved to another account. If one person has founding membership on more than one account, we keep it on the account they choose, or the oldest one if they don't tell us, and remove it from the others. Nothing logged on any account is lost. This applies to founding memberships granted on or after November 14, 2026. Founding membership ends if the account that has it is deleted, or is closed for a breach of these Terms.

The Service supports optional connections to third-party wearable devices (WHOOP, Oura Ring). Your use of those services is subject to their own terms and privacy policies. We are not responsible for the availability or accuracy of data from third-party sources.

The Service and its original content (excluding user-provided data) are owned by Ferro and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

You retain ownership of the personal data and content you upload (meal logs, workout logs, photos). By uploading content, you grant us a limited licence to store and process it solely to provide the Service to you.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FERRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF DATA OR PROFITS, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

We may suspend or terminate your account at any time for material violation of these Terms, with or without notice. You may delete your account at any time from Profile → Account. Upon termination, your right to use the Service ceases immediately and your data will be deleted within 30 days.

These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-law principles. Any dispute shall be resolved exclusively in the courts of Ontario, Canada.

Questions about these Terms? Email hello@ferrocoach.com.